Privacy Policy

At Dutch Sign & Design LTD, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information in accordance with Scottish law and the General Data Protection Regulation (GDPR). Please read this policy carefully to understand our practices regarding your personal data.

  1. Information We Collect

1.1 Personal Information: We may collect personal information such as your name, email address, phone number, and billing or shipping address when you place an order, contact us, or subscribe to our newsletter.

1.2 Transaction Details: We collect information related to your purchases, including the products you buy, payment information, and order history.

1.3 Website Usage Information: We may collect non-personal information about your interactions with our website, such as your IP address, browser type, device information, and website usage data through cookies or similar technologies. Please refer to our Cookie Policy for more information.

  1. How We Use Your Information

2.1 Order Processing: We use the personal information you provide to process your orders, fulfill your requests, and communicate with you regarding your purchases.

2.2 Customer Support: We may use your information to provide customer support, address inquiries, and resolve any issues or concerns you may have.

2.3 Marketing and Communications: With your consent, we may send you promotional emails or newsletters about our products, special offers, and company updates. You can opt-out of receiving these communications at any time.

2.4 Legal Compliance: We may use and disclose your information as required by applicable laws, regulations, or legal processes.

  1. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

  1. Data Sharing and Disclosure

4.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business and providing services to you, such as shipping carriers, payment processors, and marketing platforms. These third parties are obligated to protect your information and use it solely for the purposes outlined by us.

4.2 Legal Requirements: We may disclose your personal information if required to do so by law or if we believe in good faith that such disclosure is necessary to comply with legal processes, protect our rights or the rights of others, investigate fraud, or respond to a government request.

  1. Data Security

5.1 We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  1. Your Rights

6.1 Right to Access: You have the right to request access to the personal information we hold about you. We will provide you with a copy of your personal information in a structured, commonly used, and machine-readable format.

6.2 Right to Rectify: You have the right to request the correction of inaccurate or incomplete personal information we hold about you.

6.3 Right to Erasure: You have the right to request the erasure of your personal information, subject to certain legal obligations or legitimate interests.

6.4 Right to Object: You have the right to object to the processing of your personal information for direct marketing purposes or based on legitimate interests. We will cease such processing unless there are compelling legitimate grounds for the processing.

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website or by other appropriate means. We encourage you to review

Open chat
Scan the code
Hello 👋
Ask for a quote via WhatsApp and we will get back to you.