- Information We Collect
1.1 Personal Information: We may collect personal information such as your name, email address, phone number, and billing or shipping address when you place an order, contact us, or subscribe to our newsletter.
1.2 Transaction Details: We collect information related to your purchases, including the products you buy, payment information, and order history.
- How We Use Your Information
2.1 Order Processing: We use the personal information you provide to process your orders, fulfill your requests, and communicate with you regarding your purchases.
2.2 Customer Support: We may use your information to provide customer support, address inquiries, and resolve any issues or concerns you may have.
2.3 Marketing and Communications: With your consent, we may send you promotional emails or newsletters about our products, special offers, and company updates. You can opt-out of receiving these communications at any time.
2.4 Legal Compliance: We may use and disclose your information as required by applicable laws, regulations, or legal processes.
- Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
- Data Sharing and Disclosure
4.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business and providing services to you, such as shipping carriers, payment processors, and marketing platforms. These third parties are obligated to protect your information and use it solely for the purposes outlined by us.
4.2 Legal Requirements: We may disclose your personal information if required to do so by law or if we believe in good faith that such disclosure is necessary to comply with legal processes, protect our rights or the rights of others, investigate fraud, or respond to a government request.
- Data Security
5.1 We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Your Rights
6.1 Right to Access: You have the right to request access to the personal information we hold about you. We will provide you with a copy of your personal information in a structured, commonly used, and machine-readable format.
6.2 Right to Rectify: You have the right to request the correction of inaccurate or incomplete personal information we hold about you.
6.3 Right to Erasure: You have the right to request the erasure of your personal information, subject to certain legal obligations or legitimate interests.
6.4 Right to Object: You have the right to object to the processing of your personal information for direct marketing purposes or based on legitimate interests. We will cease such processing unless there are compelling legitimate grounds for the processing.